NOTE: We understand that in some cases full prepayment may not be possible due to timing and funds availability. We truly do want each and every client to be able to experience our services and we will do whatever is possible to accommodate every situation. Please feel free to discuss an acceptable prepayment option to hold your appointment, package or service. We are quite happy to arrange a reasonable prepayment.
These policies were adopted to ensure that the therapists time, the clinic and its efforts be respected, as well as your scheduled service be as stress-free and healing experience.
HEALTH SAVINGS ACCOUNT
Natural Wellness and Chiropractic highly endorses the use of Health Savings Account (HSA) to pay for services. Using an HSA allows you to set aside a portion of your income, tax-free and use it for all services provided at our clinic. You will be given a debit card for this account which you can use to pay for services. Preventative health care is encouraged and we want you to save your tax-dollars and reward your body by insuring it’s optimum function. Come to Natural Wellness and Chiropractic BEFORE you need it. We welcome those in pain and illness, but know that “an ounce of prevention is worth a pound of cure.” Use your HSA to get a proper nutritional profile, body therapies and pregnancy care.
METHODS OF PAYMENT
Natural Wellness and Chiropractic accepts all major credit cards. We also happily take local checks (returned check fee of $25 applies to bounced checks) and certainly take Cash.
ALL SPECIALS AND COUPONS
THE PATIENT AND ANY OTHER PERSON RESPONSIBLE FOR PAYMENT HAS THE RIGHT TO REFUSE TO PAY, CANCEL PAYMENT, OR BE REIMBURSED FOR ANY SERVICE, EXAMINATION OR TREATMENT WHICH IS PERFORMED AS A RESULT OF AND WITHIN 72 HOURS OF RESPONDING TO THE ADVERTISEMENT FOR THE FREE, DISCOUNTED OR REDUCED FEE, SERVICE, EXAMINATION OR TREATMENT.
ALL FEDERAL PROGRAMS EXEMPT FROM ANY COUPONS, SPECIALS OR DISCOUNTS POSTED OR ADVERTISED.
While we carry Standard Process products, neither Natural Wellness and Chiropractic, Inc. nor any third party associated with, related to, or linked to Natural Wellness and Chiropractic, Inc.‘s business or website is in any way affiliated with Standard Process Inc.® Standard Process expressly disclaims any responsibility for, and makes no representations or warranties regarding, any statement, information, materials, or content found on or included in Natural Wellness and Chiropractic, Inc.‘s marketing materials/website, or any third party marketing materials/websites related to, associated with or linked to Natural Wellness and Chiropractic, Inc.’s business or website. Standard Process products are dietary supplements and not intended to diagnose, treat, cure, or prevent any disease.
Natural Wellness and Chirpractic clinic loves to use the barter system when possible. We occasionally have need for your expertise in Graphic Design, Web optimization (our favorite trade ♥ ), Temporary office/marketing help, Fresh Farm Produce and Organic Herbs. Other trade possibilities available, please contact Dr. Valerie Johnson for further details.
Natural Wellness and Chiropractic will happily bill your car insurance for personal injury and some workers comp claims. For private insurance we will happily give you a Super-Bill upon request that will include the codes for you to get reimbursed. All health insurance is accepted, although some will be billed out-of-network.
At Natural Wellness and Chiropractic, we understand that unanticipated events occur in everyone’s life. Unforeseen events such as flight delays, car accidents or problems, traffic considerations, business meetings, and project deadlines, are just a few reasons why one might consider canceling an appointment.
In our commitment to provide a unique and outstanding experience to all of our clients and out of consideration for our therapists’ time, we have adopted the following policies:
ARRIVAL TO THE CLINIC
Please arrive for your appointment(s) 10 minutes prior to the scheduled starting time. This allows you the time to fill out the appropriate client form, change and prepare for the service. All services offered have a specific time schedule and early arrival allows for a relaxed and unhurried experience. If late arrival is inevitable, your service(s) may be shortened in order to keep on schedule.
Please cancel before 24 hours prior to your booked appointment to avoid a $25 cancellation fee. For outcall massage services, a $50 cancellation fee applies to late cancellation.
LATE ARRIVAL POLICY
As a courtesy to our other guests and staff, appointments will be automatically cancelled 15 minutes after scheduled start time and charged according to cancellation policy. We regret that late arrivals will not receive extension of scheduled appointments. In special cases, and when our schedule will allow, we may be able to accommodate a partial or full appointment. This will be at our discretion and only with proper, advanced notification of your late arrival.
Sexual misconduct is forbidden. Client understands that any illicit or sexually aggressive remarks, advances or gestures will result in the immediate termination of the session and client will be liable for full payment of the scheduled appointment.
ADDITIONAL POLICIES (prepayments and securing appointment times)
Any service beyond 1.5 hours will require a credit card to guarantee appointment. In some cases, and with certain special packages, a full prepayment will be required at the time the appointment is scheduled.